About ABC
ABC Aged and Disability Services is an aged and disability support services provider servicing Melbourne Metro in Victoria.
An Australian privately owned organisation that aims to stand out by providing a high-quality standard of care that focuses on placing the participant at the centre of service delivery.
Making their care and support journey smooth and anxiety-free as much as possible and enhance service user life by providing them with the opportunity in building capacity so they can live a better quality of life.
Mission
Our Mission is to place the service user at the centre and provide a high-quality standard of care.
Vision
Our Vision is to build a culture that will engage, respond, be consistent in building capacity to those who are in need.
Values
Respect
We philospopy is to encourage and build bonds that promote respect, understanding not just our staff and other professionals but also including our service users.
Consistency
We strive to ensure a smooth and consistant approach across our service delivery on every level to our service users.
Flexibility
We aim to adapt the social model framework which includes health, community as a holistic approach to ensure service users receive the best and flexible services as per their identified needs.
Compassion
ABC Aged and Disability Services Leadership team have lived experiences of disability and understood one’s experiences and journey.
Responsiveness
Our team is quick to respond to all aspects of our service delivery, those including customer service, finance, co-ordinations of supports and effect communication between service users and allied health.
Transparency
We love what we do and remain open minded and transparent to ensure the clients needs are best met